Terpsi Support

Terpsi is a personal app for building and studying a library of dance videos — import clips, tag them, trim them non‑destructively, and step through choreography frame by frame.

Get in touch

Questions, bugs, or feature ideas? Email support@terpsi.app and we’ll get back to you. When reporting a problem, it helps to include your device model and iOS version.

Frequently asked questions

How do I add videos?
Import from your Photos library, drag and drop clips in, record straight into the app, or share a video to Terpsi from another app using the share sheet.
How does trimming work?
Trimming is non‑destructive — you set in and out points to focus on the part that matters, and your original clip is never altered or lost.
What does Terpsi Pro unlock?
Terpsi Pro is a single one‑time purchase (no subscription) that unlocks iCloud sync across your iPhone and iPad and sending curated clips to Apple Watch. Everything else — importing, tagging, trimming, studying, sharing, and saving a portable backup file — is free.
I bought Pro but sync isn’t on yet.
Quit and reopen Terpsi once after purchasing. The app finishes switching on iCloud sync on the next launch, and your existing clips upload automatically.
How do I move my library to a new device?
With Terpsi Pro and iCloud sync on, sign in to the same Apple ID on the new device and your library restores automatically. You can also export a portable backup file and import it anywhere — that feature is free.
Where are my videos stored? Are they private?
Your clips stay on your device and, with iCloud sync, in your own private iCloud. They’re never uploaded to our servers. See our Privacy Policy.
How do I restore a purchase?
Open the cloud button, go to the upgrade screen, and tap Restore Purchase.